Weston & Sampson
Project Management · Module 1 · Week 1 Reference

Module 1 · Week 1 · Interactive Reference Guide

The Economic Model

How Weston & Sampson makes money — the machine every project runs inside, and the reason the firm runs on forecasts.

The waterfallWhat an hour costsThe multiplierWhy we forecast

The one idea

A consulting firm runs on forecasts. Before you can pursue work well, you have to understand the machine your projects run inside — how the firm turns its people's time into revenue, and revenue into profit.

We have almost nothing to sell but our people's time. Everything else is how well we plan it, price it, and protect it.

⚠ Figures in this guide are illustrative — representative of a firm of Weston & Sampson's profile. They will be replaced with the firm's actuals.

Part 1 · Where the dollar goes

The revenue waterfall

Before any number means anything, know what becomes of a dollar from the moment a client pays it.

Picture the firm's economics as a waterfall. The shape is the same for every consulting firm — learn it first. At the top is gross revenue: the total a client pays. But not all of it is ours to keep, or even to measure ourselves against. Two kinds of dollars pass straight through.

Direct (subconsultant) expenses are fees we pay to other firms who perform part of the work. Reimbursable expenses — travel, printing, permits — are repaid by the client at cost. Strip both out; we never really earned them, we only handled them.

What remains is net service revenue: the money the firm makes with its own labor. That is the number that matters.

Stage 1 — strip out the pass-through dollars
Gross Revenuewhat the client pays
Subconsultant Feesdirect expenses
Reimbursablestravel, printing, permits
=
Net Service Revenuerevenue from our own labor
Stage 2 — NSR is consumed by labor & expense
Net Service Revenue
Direct Laborbillable wages
Indirect Labornon-billable time
Other Expensesrent, software, etc.
=
Profitwhat survives
Hover or tap any block to see what it means.

Profit is not a number we add on top. It is what is left after the waterfall runs its course.

The firm, below the line

Take an illustrative $100M of net service revenue. Here is how Stage 2 consumes it. Hover or tap a band.

Direct Labor
Indirect Labor
Other Expenses
Profit
Direct Labor
$33M
The billable work itself — production wages. The engine.
Indirect Labor
$20M
Paid time we can't bill — proposals, mentoring, admin.
Other Expenses
$33M
Everything else to run the firm — rent, software, insurance.
Profit
$14M
What survives after the model is satisfied — 14% of NSR.
Read it as four questions
Net Service Revenue $100M — how much we charge → direct vs. indirect labor — how efficiently we use our people → other expenses — how much we spend to run the firm → profit — how much we keep. Only about a third of NSR is the billable work itself.

Part 2 · What an hour costs

Build a billing rate

A billing rate is not a measure of what someone is worth. It is the firm's whole economic model, divided down to a single hour.

Start with the person's wage. Load it with the firm's overhead. Then add the profit the firm exists to earn. Move the sliders and watch the rate build, one layer at a time.

Illustrative defaults: a $90,000 direct-labor cost, O = 1.60, 14% target.

Hourly wage (cost ÷ 2,080)
Overhead per hour (wage × O)
Break-even rate (wage + overhead)
Profit per hour
Target billing rate (BE ÷ (1−P))
Wage
Overhead
Profit
Effective multiplier (rate ÷ wage)

At these defaults, a wage of about $43/hr becomes roughly $112 at break-even — where the hour pays for itself and earns nothing — and about $131 at target, where it finally carries profit. The multiplier the firm measures across all its work now sits inside a single rate.

Part 3 · The metrics

The numbers that govern the firm

The waterfall gives us four numbers. Combine them in pairs and they reveal how well the firm is actually run.

Learn each definition. The illustrative value is shown in green.

Revenue conversion

Direct Labor Multiplier

M = Net Service Revenue ÷ Direct Labor

How effectively the firm turns production labor into revenue — how many revenue dollars each billable wage dollar generates. Illustrative: $100M ÷ $33M = 3.03. Break-even ≈ 2.60; target ≈ 2.95.

Labor efficiency

Utilization

U = Direct Labor ÷ Total Labor

The share of labor dollars that are billable rather than spent on meetings, proposals, and admin. Illustrative: $33M ÷ $53M = 62%. No firm reaches 100% — the question is how close.

Cost drag

Overhead Factor

O = Overhead ÷ Direct Labor
Overhead = Indirect Labor + Other Expenses

Dollars of non-revenue cost carried for every dollar of billable wage — the weight each productive hour lifts. Illustrative: $53M ÷ $33M = 1.60.

The metric that ties it together

Revenue Factor

Revenue Factor = Multiplier × Utilization = NSR ÷ Total Labor

Combine how well we convert production labor into revenue (the multiplier) with how much of our labor is production labor (utilization), and you get the single measure of how well the whole firm turns labor into revenue. Move the two levers:

Revenue Factor

How they link
When utilization falls, more labor lands in overhead, the overhead factor rises, and every billing rate must climb to cover it. Keeping people on billable work doesn't just help one project — it holds down the cost of every hour the firm sells.

Part 4 · Why we forecast

The firm decides today, on tomorrow's forecast

Now connect the model to your job. The firm makes its biggest decisions — which projects to chase, how to staff them, when to hire — before the work exists. It decides on a forecast.

That forecast has a name: weighted revenue. Each opportunity's expected revenue is multiplied by its probability of winning; summed across every pursuit, it becomes the firm's backlog — its read on the future, and the basis for how many people it needs and when. Move the sliders and watch the weighted backlog form.

Opportunity
Expected revenue
Win probability
Weighted
Treatment upgrade
Resiliency study
Southeast pursuit
Weighted backlog (what the firm plans against)

We make today's decisions on tomorrow's forecast. Pursuit is where we build that forecast — or quietly break it.

Garbage in, garbage out
If win probabilities are inflated and revenue is soft, the weighted backlog looks larger than the real future. The firm staffs and hires against a number that was never going to arrive. Disciplined pursuit — honest probabilities, defensible revenue — is what makes the forecast worth planning against. That is what Weeks 2–4 build.

Part 5 · Quick check

Test the model

Three short questions. Answer, then reveal.

Answered 0 of 3.

Keep this open while you work

Formulas & glossary

Net Service Revenue (NSR)
Gross Revenue − Subconsultant Fees − Reimbursables
Overhead
Indirect Labor + Other Expenses
Total Labor
Direct Labor + Indirect Labor
Direct Labor Multiplier
NSR ÷ Direct Labor (illustrative ≈ 3.03)
Utilization
Direct Labor ÷ Total Labor (illustrative ≈ 62%)
Overhead Factor (O)
Overhead ÷ Direct Labor (illustrative = 1.60)
Revenue Factor
Multiplier × Utilization = NSR ÷ Total Labor
Break-even rate
Wage × (1 + O)
Target billing rate
Break-even ÷ (1 − target profit)
Weighted revenue
Expected revenue × probability of winning
Gross Revenue
The total a client pays for a project — the top of the waterfall.
Net Service Revenue
Labor-based revenue: gross minus subconsultant and reimbursable expenses. "What we earn with our own labor."
Direct Labor
Wage cost of time spent on billable project work — the engine of the multiplier.
Indirect Labor
Paid time the firm cannot bill — proposals, mentoring, internal meetings, admin.
Overhead
Indirect labor plus other operating expenses — all the cost to run the firm, less direct labor.
Direct Labor Multiplier
Revenue per dollar of direct labor. Break-even ≈ 2.60; target ≈ 2.95.
Utilization
Billable labor as a share of total labor. Higher utilization lowers every rate the firm must charge.
Break-even rate
The rate at which an hour exactly pays for itself — wage plus overhead, no profit.
Weighted Revenue
An opportunity's expected revenue times its probability of winning; summed, it forms the backlog the firm plans against.
Backlog
The firm's forecast of future work — the basis for staffing and hiring decisions, and a driver of company value.